Turnaround time is normally 10-12 business days after you approve your proof to when you receive your order. Please note that some items may take a few days longer (i.e. luggage tag and keychain).
Our motto is CUSTOMIZE IT. Once you place an order, we get to work making that item just for your pet star. That means all custom orders are final sale. So please make sure all copy is correct before approving.
Quality control is a big deal around here (we literally count and proof every card after production!) but if we’ve made a mistake, reach out ASAP and we will do our best to make it right.
We happily accept all major forms of credit cards and PayPal.
Yes, we are required by law to charge Federal sales tax on orders.
As soon as we receive your order, you’ll get a confirmation email. Once your order is shipped, we will send you tracking info.
We love a challenge. Email email@example.com with “Custom Inquiry” in the subject and let’s talk.
Reach out on our Contact Page and we’ll get back to you soon!
A one-stop shop for Pet Stars and their humans. Creative designs and scannable products for the most influential pets in the world.
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